Key Takeaways
- Otta uses trumpet to create personalised, interactive sales Pods that replace long email chains.
- The sales and CS teams use trumpet to improve handovers, client onboarding, and engagement.
- Otta achieved 64–84% Pod open rates and closed two mid-sized deals in four weeks using trumpet.
Why did Otta choose trumpet?
Otta wanted a better way to share information after discovery calls, without the friction of lengthy email chains and outdated attachments.
Their main goals were to:
- Empower prospect champions to sell Otta internally with ease.
- Gain visibility on prospect engagement and buying intent.
- Onboard clients faster while maintaining consistency across teams.
💡 trumpet insight: With trumpet’s Digital Sales Rooms (Pods), Otta’s teams now share dynamic, centralised content that tracks buyer engagement and drives faster deal cycles.
How are they blowing?
- Account Executives are using trumpet to help champions sell Otta effectively, and send hyper-personalised outreach (without marketing team help!)
- Customer Success Managers are using trumpet to onboard clients and share in-depth customer information throughout the lifecycle
Pods have become our single source of truth when communicating with clients.
How is Otta using trumpet across teams?
Since using trumpet, Otta has...
- Seen Pod open rates range from 64-84%!
- Instantly closed 2 mid-sized deals in just 4 weeks
- Their CS team’s Pods have as many as 62 unique views from just one company
Following on from the sales team's success, we rolled it out across our Customer Success (CS) team. We hope that handovers from Sales to CS will live within trumpet, giving our customers a consistent source of truth for all things Otta, regardless of who their day-to-day contact is.
– Stephanie Guerin, Sales Lead
About Otta
Otta is re-inventing how talented people are finding their next role in tech. Trusted by 1M+ candidates, their mission is to help people find fulfilment by empowering them to find not just any job, but the right job.
The result? A better way of finding a job in tech for candidates, and a highly effective hiring channel for companies, with applications made on Otta being 2x as likely to convert to interview, compared to traditional platforms like LinkedIn or Indeed.
Close deals faster with trumpet
Want to stand out from the crowd? Why not book a quick demo? Or you can just jump in and start using trumpet free.
FAQs
1. How is Otta using trumpet to empower prospect champions?
Otta’s AEs create interactive, shareable Pods that allow champions to present Otta internally, helping deals move forward without constant back-and-forth emails.
2. What results has Otta achieved since adopting trumpet?
Otta reported 64–84% Pod open rates, closed two mid-sized deals within four weeks, and recorded 62 unique Pod views from a single client.
3. How does trumpet improve sales-to-CS handovers?
trumpet provides a single source of truth that stores all resources, ensuring customers and teams stay aligned during the handover and throughout the partnership.
4. Why did Otta choose trumpet over traditional sales tools?
They needed a platform that simplified communication, empowered champions, and provided real-time engagement visibility - all of which trumpet delivers.
5. Can trumpet improve onboarding for other SaaS companies?
Yes. trumpet’s Digital Sales Rooms allow CS teams to centralise educational content, reducing onboarding time by up to 40%.
![How to Get Started with Buyer Enablement [With Examples]](https://cdn.prod.website-files.com/65cf4fecbed2754c2236665d/65cf4fecbed2754c22366bdb_65a5af83e742f76e34ce06f3_Customer%2520Onboarding%2520_%2520Everything%2520you%2520need%2520(2).png)
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