PLATFORM TOUR
Discover why sellers and CS teams are loving trumpet.
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Trumpet offers something different compared to just emails and attachments: ensuring clients are reviewing the sales documents we send to them, seeing what they are most interested in, and displaying information in a fun, interactive way to engage clients and gather insights.
Trumpet supports the entire lifecycle — one location for all customer/prospect activity to ensure all stakeholders remain engaged. The Pods also become a central location for us as a business to review the entire sales process and ensure an efficient handover to our delivery and customer success teams, ensuring we deliver the value/ROI the customers expected. We've even had customers/prospects comment on how helpful it is for them.
Trumpet has revolutionised our deal management. The ability to centralise our sales process enabled us to drive down our average sales cycles and have clear visibility of the health of our deals. We sell into large enterprise businesses; therefore, there are a lot of documents and stakeholders involved in the process. Before using trumpet, it was a challenge to spin multiple plates at once, which led to our sales cycles being long and a lack of confidence in the exact status of our deals.
Once the templates have been created, they are so versatile and easy to reuse for many other customer conversations. The diversity of the Widgets we can add and saving different info relevant for individual customers has been much better than sending a lengthy email! I also like that you can see the time customers spend on it and when it has been opened.
In negotiations with multiple stakeholders, crucial information can get lost in emails. Trumpet streamlines this process by providing a central location for both the prospect and our team to reference important details. By identifying who is involved in the deal through their email addresses, we can easily engage the necessary stakeholders and effectively multithread the negotiations.
I've been using trumpet now at a couple of different companies and I couldn't imagine selling without it. It makes my follow-ups so seamless, clients love having everything available in one place, and the insights available through trumpet really help me to manage my pipeline and deals.
I've been using trumpet for the past several months as an AE, and it's been a game-changer for managing my deal rooms. The platform makes it super easy to spin up new spaces for prospects—literally takes minutes instead of the hours I used to spend. What I really love is how I can see exactly when prospects are engaging with our materials, which helps me time my follow-ups perfectly (no more guessing games!).
Trumpet allows me to empower my champion with a comprehensive resource that they can share with their team. This ensures that everyone has access to the latest information, demos, and business cases, enabling them to make informed decisions and advocate for our solution. Additionally, the valuable insights provided by trumpet help me identify key stakeholders, track their engagement, and uncover potential opportunities.
As a BDR, this tool is brilliant when someone hits you with the "send me more info" objection, as you can easily display everything personalized to that person in Trumpet. It's also great that you can see exactly when people are on the Pod you create for them. It can be useful when you reach out on LinkedIn to send more info, which, as a BDR, is very often.
Trumpet is helping manage sales conversations so I do not have to sift through my emails and CRM to find out which materials I've sent and if they've opened and viewed those emails/materials. It's helpful when I need to keep my manager in the loop on deals and how they're progressing.
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I love how everything is streamlined in one place. I actually look forward to sending our proposals to clients now, as I know they are going to look super slick and easy to navigate. I also like the reporting tool, you can see when a prospect has looked at the proposal and what part, making easier to plan next steps.
It's a great way to feed information to your prospects over the course of a sales cycle, rather than sending numerous emails with multiple attachments and PDFs that become outdated as soon as you've sent them. By far the best feature is the insights you gain about the level of engagement your prospect has with the pod, allowing you to address any drop in engagement promptly.
Trumpet is incredibly intuitive. Its features are robust and thoughtfully designed, streamlining my workflow and saving me so much time. The customisation options are fantastic, allowing me to tailor it exactly to my needs. The software’s ability to provide clear data insights and seamless integration with other tools is a game-changer for efficiency.
I call it a 'Prospect Portal'. My colleague calls it a 'Deal Jacket'. Whatever you call it, it helps keep all of your pre-sale information and communication in one place, while giving you key data points and alerts along the way to keep the deal moving forward.
Trumpet allows us to utilise insights to quicken our sales cycles as well as them having a great team of helpful team members who are consistently listening to our feedback!
The Pods have really allowed us to build out customer journeys for our clients and onboard our customers via one simple link. We have been able to promote additional products and services and more importantly track all interactions in one place.
Closed a deal that was slipping through our fingers, and trumpet's digital sales room helped save the day! Picture this: 3 decision-makers, 2 competing vendors, and 1 tight deadline. trumpet's engagement analytics became our secret weapon. Result? A signed contract and a very impressed new client!
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In 2024, we started using trumpet to manage our sales process. We’re always focused on working efficiently—and the insights and analytics from trumpet have been invaluable in helping us prioritise our time and focus on leads most likely to progress.
It’s an extremely helpful prospecting tool (for both cold and warm leads). Personalising Pods for individual companies is especially useful, as is the ability to create Pod templates to reuse for future prospects. I really like the Podboard, which tracks activity on my Pods and is a useful reporting tool. I would highly recommend trumpet to any business as a prospecting tool.
With trumpet, we get buyer intent data like who is looking at our sales content, who shared it, what new stakeholders are viewing it, and who they are—real engagement data which syncs to our CRM, allowing me to forecast way more accurately. Does it work? Well, after just 3 months, one of our AE's saw her post-demo response rate increase by 10% and her win rate doubled!
Trumpet helps me keep a temperature on conversations that are happening when I'm not in the room. If there's no movement, we know that the conversations that we'd want to happen are not happening. Being able to monitor that is excellent.
One of my favourite things about trumpet is that I'm able to track buyer engagement in Pods. I'm seeing ‘who’ they're sharing with. I can then contact their colleagues who we may have more luck with.
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